Workout Warrior

Privacy Policy and Terms

Section One

Privacy Policy

1. Who We Are

Workout Warrior provides fitness programming, coaching, athlete management, messaging, and subscription access tools for coaches and athletes. This Privacy Policy explains how Workout Warrior collects, uses, shares, and protects information when you use the Coaches Portal, related mobile or web experiences, subscription services, and support channels.

This policy is written for the United States. If you use Workout Warrior from another location, you understand that your information may be processed in the United States or other places where our service providers operate.

2. Information We Collect

We collect information you provide directly, information created while you use the service, and limited technical information collected automatically.

  • Account information, such as name, email address, password credentials handled through our authentication provider, coach or athlete role, gym or team, birthday, gender, profile image, and account preferences.
  • Subscription and billing information, such as plan selection, subscription status, renewal dates, transaction identifiers, billing contact details, and payment status. Payment card or bank details are processed by our payment processor or app store provider, and we do not intentionally store full card numbers in the portal.
  • Fitness and coaching information, such as program names, workout blocks, dates, exercise notes, athlete assignments, saved templates, active programs, and coach-athlete relationships.
  • Messages and support communications, including coach-athlete messages, live-program questions, emails, support requests, and the content needed to respond.
  • Media and files, such as profile images, program cover images, and other files you upload or attach.
  • Device, usage, and security information, such as IP address, browser type, device information, pages viewed, log data, error reports, approximate location inferred from IP address, authentication events, and local browser storage used for convenience features like remembered email or copied workout blocks.

3. How We Use Information

  • Provide, maintain, secure, and improve the portal and subscription services.
  • Create and manage accounts, authentication, athlete lists, coach assignments, programs, messages, and uploaded media.
  • Process subscriptions, renewals, cancellations, payment status, receipts, account notices, and support requests.
  • Communicate about service updates, security alerts, billing, administrative messages, and customer support.
  • Detect, investigate, and prevent fraud, abuse, unauthorized access, security incidents, and violations of our Terms.
  • Analyze usage to improve reliability, performance, product design, and coaching workflows.
  • Comply with legal obligations, enforce agreements, and protect the rights, safety, and property of Workout Warrior, users, athletes, coaches, and others.

4. Fitness, Wellness, and Health-Related Information

Workout Warrior may contain fitness, wellness, workout, training, performance, or body-related information. We treat this information carefully, but Workout Warrior is not a medical provider, health plan, health care clearinghouse, doctor, clinic, hospital, emergency service, or substitute for professional medical care.

Unless we enter a separate written agreement that says otherwise, Workout Warrior is not acting as a HIPAA covered entity or business associate. Information you enter into the service may not be protected health information under HIPAA, even if it relates to fitness, wellness, injury risk, training history, or performance.

5. How We Share Information

We do not sell personal information or sensitive health-related information. We also do not use coach or athlete fitness data for third-party targeted advertising. We share information only as needed for the service and the purposes described in this policy.

  • With coaches, athletes, account owners, and team administrators as needed to provide coaching, messaging, program management, athlete management, and subscription access.
  • With service providers that help us run the service, including hosting, authentication, database, file storage, analytics, customer support, email delivery, security, and payment processing providers.
  • With payment processors or app stores to process subscriptions, taxes, renewals, cancellations, chargebacks, and fraud checks.
  • With legal, safety, or compliance recipients when we believe disclosure is required by law, court order, subpoena, government request, or to protect rights, safety, and security.
  • In connection with a business transaction, such as a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate confidentiality protections.
  • With your consent or at your direction.

6. Coaches, Athletes, and Permissions

Coaches are responsible for having the necessary permissions to add, message, train, or manage athletes through Workout Warrior. If a coach or organization enters information about an athlete, that coach or organization is responsible for ensuring it has authority to do so and for handling athlete requests within its relationship with the athlete.

Athletes should not submit emergency medical information or information requiring immediate professional attention through the portal. Workout Warrior is not monitored for emergencies.

7. Children and Minors

Workout Warrior is not intended for children under 13 without verifiable parent, guardian, school, club, or organization authorization. If you are under the age of majority where you live, you may use the service only with involvement and permission from a parent, legal guardian, coach, team, school, or authorized organization.

If we learn that we collected personal information from a child under 13 without required consent, we will take reasonable steps to delete it.

8. Data Retention

We keep information for as long as needed to provide the service, maintain your account or subscription, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and keep reasonable business records. Retention periods may vary based on the type of information and the reason it was collected.

If you request deletion, we will take reasonable steps to delete or de-identify information unless we need to keep it for legitimate business, legal, security, billing, backup, or compliance reasons.

9. Your Choices and Rights

  • You may update certain profile and account information in the portal.
  • You may cancel subscriptions through the billing flow, payment processor, app store, or support channel made available for your plan.
  • You may request access, correction, deletion, or a copy of your personal information by contacting us.
  • You may control certain browser storage, cookies, or remembered-login preferences through your browser or device settings. Disabling storage may affect login or portal features.
  • Depending on where you live, you may have additional privacy rights. We will respond to valid requests as required by applicable law.

10. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure. No internet service, database, or transmission method is completely secure, so we cannot guarantee absolute security.

You are responsible for keeping your login credentials confidential, using a strong password, signing out on shared devices, and promptly telling us about suspected unauthorized access.

11. Third-Party Services

Workout Warrior may link to or rely on third-party services, including payment processors, app stores, hosting providers, authentication providers, storage providers, or external support tools. Their privacy practices are governed by their own policies, not this policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will take reasonable steps to notify you, such as posting the updated policy, changing the effective date, or providing an account or email notice where appropriate. Your continued use of the service after changes become effective means you accept the updated policy.

Section Two

Terms of Use

1. Agreement to These Terms

These Terms of Use govern your access to and use of Workout Warrior, including the Coaches Portal, athlete management tools, program tools, messaging features, subscriptions, and related services. By creating an account, starting a subscription, accessing the service, or using the service, you agree to these Terms.

If you use Workout Warrior for a gym, team, school, business, or organization, you represent that you have authority to bind that organization to these Terms.

2. Accounts and Eligibility

  • You must provide accurate account information and keep it current.
  • You are responsible for all activity under your account, including activity by anyone you allow to use your login.
  • You may not share credentials, impersonate another person, create accounts for deceptive purposes, or access another user's account without permission.
  • We may suspend or terminate accounts that violate these Terms, create risk, or are used in a way that may harm Workout Warrior or others.

3. Subscriptions, Billing, and Cancellation

Some features require a paid subscription. Subscription terms, price, billing period, renewal date, included features, and cancellation options will be shown during purchase or in the applicable billing flow.

  • Subscriptions renew automatically unless canceled before the renewal date.
  • You authorize Workout Warrior, our payment processor, or the applicable app store to charge subscription fees, taxes, and any disclosed charges to your selected payment method.
  • If payment fails, we may retry the charge, ask you to update payment information, suspend paid features, or cancel the subscription.
  • You can cancel through the billing settings, app store, payment processor, or support channel made available for your subscription. Cancellation stops future renewals but does not automatically refund past charges.
  • Unless required by law or stated in a specific offer, subscription fees are non-refundable and partial billing periods are not credited.
  • Free trials, discounts, or promotional offers may have separate terms. If a trial converts to a paid subscription, you must cancel before the trial ends to avoid charges.
  • We may change subscription prices or features with notice where required. If you do not agree to a change, you should cancel before the change takes effect.

4. Fitness Safety and No Medical Advice

Workout Warrior provides fitness, training, coaching, organization, and communication tools. Workout Warrior does not provide medical advice, diagnosis, treatment, physical therapy, emergency response, or professional health care services. We are not doctors, nurses, dietitians, physical therapists, athletic trainers, or medical professionals unless a specific coach separately holds credentials outside the service.

Workout, nutrition, performance, mobility, recovery, and wellness information can involve risk. You should consult a physician or qualified health professional before starting or changing an exercise, nutrition, or wellness program, especially if you have a medical condition, injury, pain, pregnancy, disability, history of illness, or other health concern.

  • Stop exercising and seek medical attention if you experience chest pain, dizziness, fainting, severe shortness of breath, sharp pain, unusual symptoms, or any medical emergency.
  • Coaches are responsible for designing appropriate programs, supervising athletes where needed, respecting athlete limitations, and obtaining required permissions.
  • Athletes and users are responsible for using judgment, following safety instructions, scaling workouts appropriately, and not performing movements that feel unsafe.
  • No content in Workout Warrior guarantees results, prevents injury, treats disease, or replaces advice from a qualified professional.

5. User Content

You retain ownership of workouts, messages, notes, images, profile information, and other content you submit. You grant Workout Warrior a limited license to host, store, copy, display, transmit, process, and use that content as needed to provide, secure, improve, and support the service.

You are responsible for your content and for having the rights and permissions needed to upload or share it. Do not upload content that is unlawful, harmful, misleading, infringing, private without permission, or unsafe.

6. Acceptable Use

  • Do not use the service for unlawful, abusive, harassing, discriminatory, deceptive, or harmful activity.
  • Do not upload malware, attempt unauthorized access, probe or disrupt systems, bypass security, scrape data, overload the service, or reverse engineer the service except where law permits.
  • Do not use Workout Warrior to provide emergency services or time-sensitive medical, mental health, or safety instructions.
  • Do not sell, rent, sublicense, or commercially exploit the service except through features we expressly provide for coaches and organizations.
  • Do not misrepresent credentials, certifications, medical qualifications, coach status, athlete status, or affiliation with a team or organization.

7. Intellectual Property

Workout Warrior, including its name, logos, design, software, interface, templates, and service content, is owned by Workout Warrior or its licensors and is protected by intellectual property laws. These Terms do not transfer ownership of the service to you.

You may use the service only for your personal, coaching, team, or organization purposes as permitted by these Terms and your subscription.

8. Service Changes and Availability

We may update, modify, suspend, or discontinue parts of the service. We try to keep the service reliable, but we do not guarantee uninterrupted availability, error-free operation, or that every feature will remain available forever.

9. Disclaimers

To the fullest extent permitted by law, Workout Warrior is provided as is and as available, without warranties of any kind, whether express, implied, or statutory. We disclaim implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and safety.

Workout Warrior does not guarantee fitness results, health outcomes, business results, athlete performance, injury prevention, subscription revenue, coach quality, or the accuracy of user-generated content.

10. Limitation of Liability

To the fullest extent permitted by law, Workout Warrior and its owners, officers, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost goodwill, service interruption, personal injury, or property damage arising from or related to the service.

To the fullest extent permitted by law, our total liability for any claim related to the service will not exceed the amount you paid to Workout Warrior for the service during the three months before the event giving rise to the claim, or one hundred dollars if you did not pay during that period.

11. Indemnification

You agree to defend, indemnify, and hold harmless Workout Warrior and its owners, officers, employees, contractors, service providers, and affiliates from claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from your use of the service, your content, your coaching or athlete relationships, your violation of these Terms, or your violation of law or another person's rights.

12. Termination

You may stop using the service at any time. We may suspend or terminate access if you violate these Terms, create risk, fail to pay subscription fees, misuse the service, or if we discontinue the service. Termination does not automatically delete obligations that should reasonably survive, including payment obligations, intellectual property terms, disclaimers, liability limits, indemnity, and dispute provisions.

13. Governing Law

These Terms are governed by the laws of the State of Indiana, without regard to conflict-of-law rules, unless applicable law requires a different governing law. You and Workout Warrior agree to bring disputes in the state or federal courts located in Indiana, unless applicable law gives you a right to bring a claim elsewhere.

14. Changes to These Terms

We may update these Terms from time to time. If changes are material, we will take reasonable steps to notify you. Continued use of Workout Warrior after updated Terms become effective means you accept the updated Terms.